SG One Ltd needs to collect and process your personal data so that we can provide the best experience for you. We are committed to ensuring that your privacy is protected. Personal data provided by you will only be used in accordance with this privacy statement.
We may change the policy from time to time by updating this page;
therefore you should check this page from time to time to ensure that you are happy with the changes.
This policy is effective from the 12th May 2018.
What information do we collect about you?
We may collect the following information:
- Contact information including email address, address and phone numbers.
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
We request information from you on our new client forms, when we take a payment and when we make your appointment. To become a client, you must provide contact information such as name, phone number and email address.
This information is used for contacting purposes and to create a client form. This form is to keep record of previous hair appointments, colour and styles used and products purchased. If we have to change your appointment, we will use this information to contact you.
How will we use the information about you?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security of the Personal Data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. This includes internal and external firewalls.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform your appointment are granted access to personally identifiable information as well as having undergone privacy training.
The computers/servers on which we store personally identifiable information are kept in a secure and monitored environment.
How do we ensure your personal information is accurate?
Much of the personal information we collect comes directly from you, in which case you are in control of its accuracy. Information that is found to be inaccurate, either through our own audits or following your request for correction, is updated.
What are your rights?
Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data. Providing your information to us is voluntary. The purpose for collecting personal information is to enable us to provide our services to you.
If we use your personal information for sales or marketing purposes, you can ask us to stop at any time and we will do so.
At any time, you have the right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, objections to processing as well as in certain circumstance the right to data portability.
Therefore, you may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Making a request
If you would like to make a request on any of the above, please write or email us at firstname.lastname@example.org
A response will be provided within a month from when the request was brought to the attention of the company.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.